Trusted Since 1988
“Design is not what it looks like…Design is what works.” – Steve Jobs
Design West Floor Coverings & Interiors was built on the belief that quality work and honest relationships don’t go out of style. What started as a flooring business — explaining why one grout line survives a family with three kids and a dog while another cracks within two years — grew into a full-service interior remodeling company, because customers kept asking for more than just a floor.
Every remodeling project is personal. It’s where families gather, where memories get made, and where people are investing in the place they actually live. That’s why every project gets the same approach: careful planning, quality materials, skilled craftsmanship, and clear communication from the first showroom visit to the final walkthrough.
As our customers’ needs grew, so did our services. Today we handle flooring, cabinetry, tile, kitchen remodels, bathroom remodels, and complete interior renovations, all coordinated in-house out of our showroom in Orem. We also buy directly from major mills and vendors, which means we carry product lines you won’t find at a typical flooring chain — and we know exactly what we’re recommending, because we chose it ourselves.
The products we install have changed a lot since 1988. The way we do business hasn’t. We give honest advice, explain the tradeoffs, and recommend solutions based on how people actually live — not what’s trending or what pads the bill. We’d rather be the company you call for the next project too, not just this one.
That’s really the difference between a flooring store and what we’ve become: flooring is what we sell. Being the advisor homeowners trust with one of the biggest investments in their home — that’s the actual job.
Why Choose Design West
More Than Flooring
Our experience extends well beyond floors. From cabinetry and tile to full kitchen and bathroom remodels, we coordinate every piece so your finished space feels cohesive — not like it was pieced together by five different companies.
Honest Guidance
The best remodeling decisions come from understanding your options, not from a sales pitch. A guest bedroom used twice a year doesn’t need the same carpet as a stairway with three kids and a dog running up and down it daily — we’ll walk you through what actually matters.
Quality Installation Matters
The same tile installed by two different crews can look completely different five years later. Skipped subfloor prep and rushed seams don’t show up on day one — they show up in year two. The material is half the job. How it’s installed is the other half.
We Buy From the Mill, Not the Middleman
Because we purchase directly from major manufacturers, we carry product lines you won’t find at a typical flooring chain — often at a better price than the same tier of material elsewhere in the valley.
Designed Around Your Lifestyle
Every material has a tradeoff: wool carpet stains differently than nylon, and natural stone needs more upkeep than porcelain. We help you choose based on durability, moisture resistance, and maintenance for how your family actually lives.
One Team From Start to Finish
If you’re redoing a kitchen, you’re dealing with cabinetry, countertops, tile, and flooring all at once. We coordinate all of it in-house, so you’re not relaying information between contractors who’ve never spoken to each other.
You’re Talking to the People Who Run the Business
When you come into our showroom, you’re working with Brent, Colton, Jaxson, and the rest of a small team that’s been doing this in Utah County for decades — not a rotating sales staff reading from a script.
Respect for Your Home
Your home isn’t a job site — it’s where you live. We show up when we say we will, clean up at the end of the day, and keep the project organized so it stays livable while we’re in it.
What You Can Expect From Our Installers
Every installer who works on a Design West project is held to the same standard we hold ourselves to. Here’s what that means for you and your home.
Licensed & Insured
Every installer on your project carries the required contractor’s license, liability insurance, and workers’ compensation coverage. That’s not optional — it’s how we protect you and everyone on the job site.
One Point of Contact
Installers don’t negotiate pricing, add-on work, or scheduling changes with you directly. Every conversation about your project runs through your Design West project manager, so nothing gets lost in translation on-site.
Respect for Your Home
Floors get protected, surfaces get covered, and your home gets treated like it matters — because it does. If something gets damaged by accident, we tell you and fix it. We don’t hide it and hope you don’t notice.
A Clean Job Site, Every Day
Debris cleared, tools put away, and the space left livable at the end of each day — not just at the end of the project. You shouldn’t have to tiptoe through a construction zone to make dinner.
Manufacturer-Specified Installation
Our installers follow manufacturer guidelines for every product they put in, not shortcuts that look fine on day one. If they run into a substrate issue, moisture concern, or product defect, we hear about it before it gets covered up — not after.
Professional Conduct, Always
Respectful to you, your neighbors, and anyone else on-site. No smoking, no inappropriate language, no unprofessional behavior. If you wouldn’t want it happening in your kitchen, it doesn’t happen on our jobs.
Our Guarantee
We believe our work should speak for itself, but we also believe in standing behind it.
That starts with who we put in your home. Every installer on a Design West project is licensed and insured, and expected to meet the same standard we hold ourselves to — protect your home, follow manufacturer installation guidelines, and tell us immediately if something doesn’t go as planned, not after it’s been covered up.
That means proper subfloor prep, correct seaming, and manufacturer-specified installation methods — not shortcuts that look fine on day one and fail in year two. It also means that if something about the finished work isn’t right, you tell us, and we come back and make it right. We’re not going to pretend every job goes perfectly, because that isn’t realistic on any remodeling project. What we can promise is that we won’t disappear once the invoice is paid — Design West has been a fixture in Orem since 1988, and that kind of longevity only happens when you stand behind your work.
Our goal isn’t simply to finish another project. It’s to deliver a space we’re proud to put our name on, and one you’ll still be happy with years from now.
Our Mission
Help homeowners create beautiful, functional spaces through thoughtful design, quality materials, and skilled craftsmanship. Remodeling should be an exciting investment, not an overwhelming one. We’re not just here to sell you a product — we’re here to help you make a decision you’ll still be glad you made five years from now.
Frequently Asked Questions
Is Design West a licensed general contractor?
Yes. Design West is a licensed general contractor, family-owned and operated since 1988.
Do you handle permits for larger remodeling projects?
Yes. For kitchen, bathroom, and whole-home remodels that require permits, we take care of that as part of the project.
Do you offer free estimates?
Yes — we offer free, no-obligation estimates on every project, big or small.
Do I have to pay for everything upfront?
No. Once you approve your estimate, a signature and deposit lock in your spot on our calendar — we’ll walk you through the full payment details at that point.
See What Our Customers Are Saying About Us
Customer Testimonials
From the initial consultation to the final walkthrough, their flooring specialist was exceptional to work with. They took the time to understand my vision, offered knowledgeable recommendations, and ensured every detail was clearly explained. Their expertise made the decision-making process smooth and stress-free, and I always felt confident I was in capable hands.
The installation itself was executed with precision and care. The crew arrived on time, maintained a clean and organized workspace, and showed great respect for my home. Their craftsmanship is outstanding—the floors are beautifully installed, with seamless transitions and a flawless finish that exceeded my expectations.
What stood out most was their commitment to quality and customer satisfaction. Communication was consistent, timelines were honored, and the final result reflects a high standard of workmanship that is hard to find.
Overall, it was a genuine pleasure working with their team, especially their flooring specialist, whose professionalism and attention to detail made all the difference. I would highly recommend their services to anyone looking for top-tier hardwood flooring installation.
What I appreciate most about working with Design West is the confidence I have knowing the job will be done correctly and to a high standard. They are thorough, organized, and proactive, which makes the entire process smooth and efficient. They also work with excellent subcontractors who genuinely care about the client, the overall project, and the quality of work being delivered. I highly recommend Design West and look forward to continuing to work with them on future projects.
Share your experience with a Google review — it helps other Utah County homeowners find us, and it means a lot to our team.
Proudly Serving Utah County
Our Service Area
Our showroom in Orem is home base, but our team regularly travels throughout Utah County and the surrounding areas to help homeowners with flooring, remodeling, and interior finish work.
Not sure if you're in our service area? Reach out — we're happy to talk through your project and see how we can help, wherever you're located.
Open Hours
M-F: 10am - 6pm
Sat: 10am - 4pm
Closed Sunday
